Privacy Policy
Your privacy and trust are our highest priorities. This policy outlines our rigorous standards for data protection and service delivery.
PROBABY EARLY LEARNING PVT LTD ("PROBABY", "we", "us", or "our") is committed to protecting the privacy and personal information of our users ("user", "you", or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website, online classes, workshops, expert consultations, and other services (collectively, the "Services").
By accessing or using our Services, you acknowledge that you have read, understood, and agree to this Privacy Policy and our Terms of Use. If you do not agree with any part of this Privacy Policy, please discontinue using our Services immediately.
1. Information We Collect
We may collect the following information when you interact with our website or Services:
- Full name
- Email address
- Phone number
- Billing and payment information (where applicable)
- Information you provide through contact forms, registrations, consultations, surveys, or enquiries
- Technical information such as IP address, browser type, operating system, device information, and website usage data
2. How We Use Your Information
We use your information to:
- Provide, manage, and improve our Services.
- Process registrations, bookings, subscriptions, and payments.
- Respond to your enquiries and provide customer support.
- Deliver online classes, workshops, consultations, and other educational services.
- Send service-related updates, confirmations, reminders, and important notifications.
- Share newsletters, announcements, and promotional communications where you have provided your consent.
- Analyse website usage to improve user experience and platform performance.
- Comply with applicable legal and regulatory requirements.
3. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, analyse website traffic, remember your preferences, and enhance our Services. You may choose to disable cookies through your browser settings; however, some features of the website may not function as intended.
4. Information Sharing
We value your privacy and do not sell, rent, or trade your personal information to third parties.
We may share your information only in the following circumstances:
- With trusted service providers who assist us in operating our website and delivering our Services.
- With secure payment processors to facilitate transactions.
- When required by applicable law, legal proceedings, or governmental authorities.
- To protect our legal rights, property, safety, or the rights and safety of others.
- With your explicit consent.
5. Data Security
We implement reasonable administrative, technical, and organisational safeguards to protect your personal information against unauthorised access, disclosure, alteration, misuse, or destruction. While we take appropriate measures to secure your data, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Third-Party Services
Our website may include links to third-party websites or integrate third-party services such as payment gateways, video conferencing platforms, analytics providers, social media platforms, or communication tools. These third parties maintain their own privacy policies and practices. We encourage you to review their privacy policies before using their services.
7. Children's Privacy
Protecting children's privacy is a priority for us. Where our Services involve children, any personal information relating to a child is collected only with the consent of a parent or legal guardian, where required by applicable law. We do not knowingly collect personal information directly from children without appropriate parental involvement.
8. Your Rights
Subject to applicable laws, you may have the right to:
- Access the personal information we hold about you.
- Request correction or updating of inaccurate information.
- Request deletion of your personal information.
- Withdraw consent where processing is based on your consent.
- Opt out of receiving promotional or marketing communications at any time.
To exercise any of these rights, please contact us using the details provided below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Services, business practices, or legal obligations. Any updates will be posted on this page. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
PROBABY EARLY LEARNING PVT LTD
Email: contact@probaby.in
We will make reasonable efforts to respond to your enquiry as promptly as possible.